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Operations Manager jobs

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    • 5+ years of B2B customer operations, business operations, or order management experience.
    • B2B customer operations : 5 years (Required).
    • Ensure efficient daily operations of the warehouse.
    • We are eager to attract the best, so we offer competitive compensation and a generous benefits package,…
    • P&L responsibility for the operation.
    • Present facility operations to prospective customers.
    • Develop and maintain efficient, cost effective operations layout.
    • 5 years warehouse operations or direct warehouse management experience.
    • Partner with sales, inventory control, and operations support to ensure availability of…
    • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
    • Employee Assistance Program: Access behavioral Health…
    • Ability to efficiently manage multiple projects, multiple branch locations and managers.
    • Monitors profit and loss statements of Branch operations and maintains…
    • Plan and oversee implementation of policies, procedures, and programs for all areas of operations.
    • Take notes during the visit to see if there are any…
    • Candidates with FedEx Ground operations experience or prior BC experience are strongly encouraged to apply.
    • ⁠ ⁠*Manage and supervise a team of delivery drivers…
  • Roles in project management

    • Project Manager - Custom Machine Shop (5 openings)

      Easily apply
      Often replies in 1 day
      Advance CNC
      Grove City, OH 43123
      • $75,000 a year
      • Full-time
      • Health insurance
      • 401(k) matching
      • Paid time off
      • Vision insurance
      • Dental insurance
      • Disability insurance
    • Pacific Mobile
      Marysville, WA 98271
      • $80,000 - $90,000 a year
      • Full-time
      • 8 hour shift
      • Health insurance
      • 401(k) matching
      • Paid time off
      • Vision insurance
      • Dental insurance
      • Paid holidays
    • Project Manager

      Easily apply
      New
      Everforth CyberCoders
      Columbus, OH 43228
      • Full-time
    • Maintain availability during business hours and after-hours to support employees and operations.
    • The Field Operations Manager - Fuel & Propane is responsible…
    • Demonstrated experience managing site-level operations with financial accountability.
    • Coach operations and support teams to drive consistent execution and…
  • Management roles in manufacturing

    • Orbia
      Elyria, OH 44035
      • $98,000 - $181,500 a year
      • Full-time
      • 8 hour shift
      • Referral program
      • Professional development assistance
      • Tuition reimbursement
      • Parental leave
      • 401(k)
      • Health insurance
    • 50065 Heidelberg Materials Midwest Agg, Inc.
      Grayson, KY 41143
      • $87,940 - $117,247 a year
      • Full-time
      • AD&D insurance
      • Health insurance
      • Vision insurance
      • Health savings account
      • Dental insurance
      • Paid sick time
    • Genuine Search Group
      Santa Rosa, CA 95402
      • $120,000 - $140,000 a year
      • Full-time
      • 401(k)
      • Health insurance
      • Paid time off
      • Vision insurance
      • Dental insurance
      • Relocation assistance
    • *The position's schedule will include weekend operations.
    • Oversees daily operations including formulation, filtration, filling and troubleshooting any issues.
    • Comfortable working nights, weekends, and holidays in a 24/7 operation.
    • Schedule:* Full-Time | Exempt | 24/7/365 Operational Environment.
  • Opportunities in supply chain management

    • Senior Account Manager

      Easily apply
      Often replies in 3 days
      BBI Logistics
      Columbus, OH 43215
      • Full-time
      • Weekends as needed
      • 401(k)
      • Health insurance
      • 401(k) matching
      • Paid time off
      • Vision insurance
      • Dental insurance
    • Confidential
      Hybrid work in Miami, FL 33178
      • $60,000 - $64,000 a year
      • Full-time
      • Monday to Friday +1
      • Health insurance
      • Paid time off
    • Pottorff
      Fort Worth, TX 76106
      • $80,000 - $100,000 a year
      • Full-time
      • Referral program
      • Tuition reimbursement
      • AD&D insurance
      • 401(k)
      • Health insurance
      • 401(k) matching
    • Ability to communicate effectively with all levels of operations.
    • Guarantee FA audit compliance within all areas of the operation.
    • Pay Rate: $85,000 per year.
    • Managing fleet operations, commercial vehicles operations: 5 years (Required).
    • Experience managing *field crews, logistics operations, fleet operations, or…
    • Support branch managers, service managers, and leadership teams across the organization.
    • Oversee daily operations across multiple HVAC branches and service…
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Job Post Details

Customer Operations Manager - Sales Support (B2B order mgmt exp req) - job post

#twiceasnice Recruiting
4.4 out of 5 stars
Providence, RI
$85,000 - $100,000 a year - Full-time

Profile insights

Find out how your skills align with the job description

Skills

Do you have experience in Spreadsheets?

Job details

Pay

  • $85,000 - $100,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Benefits

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Dental insurance

Full job description

Customer Operations Manager
Location: near Warwick, RI
Base Salary: $85,000-$100,000 + Annual Bonus Potential
Benefits: Excellent Medical Insurance Options, Dental, 401k, PTO, Holidays
Job Type: Full-Time
Start Date: ASAP
Typical Hours: M-F, 8:30 AM – 5:00 PM (some flexibility)

Customer Operations Manager – Business Operations Description

Our client, a manufacturer of specialized enterprise technology and hardware solutions, is seeking a Customer Operations Manager to join their team near Warwick. Having experienced double-digit growth over the last five years, they’re looking for someone who can bring structure, accountability, and operational leadership across customer service, order management, accounts receivable, and procurement related activities. This is a hands-on leadership role managing a team of two, where you'll balance team oversight with direct involvement in key operational processes. Working closely with sales, finance, supply chain, and executive leadership, you'll play a critical role in ensuring smooth day-to-day operations while helping the organization scale for future growth. The position is ideal for someone who enjoys variety in their day and likes being in the middle of the business, connecting the dots between customers, operations, procurement, and leadership. The right candidate is technologically savvy, comfortable working with data, and proficient in Excel and ERP systems, with a track record of improving processes, solving problems, and driving operational efficiency. With our client, you'll enjoy the agility and close-knit culture of a smaller U.S.-based team alongside the stability and resources of a global organization. This is a small team, broad impact opportunity where you'll help shape the operational foundation for the company's next phase of growth.

Customer Operations Manager – Business Operations Responsibilities

  • Lead customer operations, order management, and post-sales support functions
  • Manage and develop staff (2) to ensure high service levels and operational efficiency
  • Oversee order fulfillment processes to ensure accuracy, timeliness, and customer satisfaction
  • Serve as the primary escalation point for complex customer, order, and billing issues
  • Support accounts receivable activities and follow up on outstanding balances as needed
  • Partner with procurement on inventory planning, supplier coordination, and forecasting
  • Collaborate with sales, finance, and supply chain teams to support business objectives
  • Track operational KPIs and implement improvements to enhance performance and service
  • Leverage ERP and reporting tools to improve visibility, accuracy, and decision making
  • Ensure accuracy and integrity of customer, order, and inventory data within ERP systems
  • Prepare operational reports and provide insights to support business decisions

Customer Operations Manager – Business Operations Qualifications

  • 5+ years of B2B customer operations, business operations, or order management experience
  • Strong background in order management, inventory planning, and demand forecasting
  • Advanced Excel skills, including formulas, reporting, and data analysis
  • Prior leadership experience or a demonstrated desire to transition into a management role
  • Experience working with ERP systems

About #twiceasnice Recruiting

Across industries, roles, and North America, we help clients quickly attract top talent with custom-built searches. With the lowest fee in the industry, the longest guarantee, and commission-free senior recruiters - we align our interests with the long-term success of every placement.

Need recruiting help? www.twonice.com

Pay: $85,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Application Question(s):

  • Describe any experience you've had leading or developing others, whether through direct management, training, mentoring, or project leadership.
  • This role is 100% onsite and our client is near West Warwick. Are you able to work onsite each day? How far is your commute?
  • Our client is offering a base salary of $85,000-$100,000 plus annual bonus potential. Does this fall within your expectations or what would you be looking for to make a move?
  • If you have a LinkedIn profile, please include the URL.

Experience:

  • B2B customer operations : 5 years (Required)
  • order management : 3 years (Required)
  • working with ERP systems : 3 years (Required)
  • using Excel for formulas, lookups, and reporting : 2 years (Required)

Work Location: In person

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