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Hotel Front Desk Clerk jobs

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    • Provide information about our hotel, available rooms, rates and amenities.
    • If you have a knack for customer service and work experience in the hotel industry,…
    • Keep front desk area clean and tidy.
    • Proficient in front desk operations and office management practices.
    • In addition to greeting arriving guests and seeing off…
    • Previous experience in hospitality management or hotel front desk operations is highly desirable.
    • Conduct nightly audits of hotel financial transactions,…
    • Keep front desk, back office, lobby and all public areas clean at all times.
    • Perform all aspects of front desk operations; record all information reporting…
    • Degree in hotel management is a plus.
    • Provide information about our hotel, and the area.
    • Experience with hotel reservations software, like Cloudbeds and RDP.
    • Outstanding customer service skills and a positive personality are a must!
    • Checking guests in and out with a positive attitude and a smile.
    • 2+ years front desk experience in the hospitality industry preferred.
    • Comply with all hotel time and attendance policies.
    • Recording and setting wake up calls.
    • Degree in hotel management is a plus.
    • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS.
    • Perform all check-in and check-out tasks.

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      • Career development plan

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      • Referral program
      • Pet insurance
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    • Minimum of two years’ experience in a hotel operations environment.
    • Maintaining proper record keeping for guest accounts, being knowledgeable about hotel…
    • Provide information about our hotel, available rooms, rates and amenities.
    • If you have a knack for customer service and work experience in the hotel industry,…

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      • 401(k)
      • Paid time off
    • Maintain a neat and presentable front desk area.
    • Monitor the hotel front entrance and resolve any congested situations.
    • This is a full time position. preferred.
    • Experience in hotel night auditing or a similar role is a plus.
    • Provide information about local attractions, dining options, and hotel amenities to ensure…

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      Supreme Elite
      Loveland, OH 45140
      • $18 - $23 an hour
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      • Weekends as needed +1
      • 401(k)
      • Health insurance
      • Vision insurance
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      • Career development plan

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      House of Wilde
      Denver, CO 80223
      • $60,000 - $70,000 a year
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    • Strong background in hospitality management with experience at front desk or guest services roles.
    • Familiarity with night audit procedures and hotel operations…
    • Maintain a clean, organized, and professional front desk area.
    • Previous customer service, hospitality, or front desk experience preferred.
    • One year of previous hotel front desk experience preferred.
    • This position is responsible for ensuring hotel consistency in quality of standards, as well as the…
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Job Post Details

Hotel Front Desk Agent - Roseau - job post

Norland Inn & Suites
902 3rd Street NW, Roseau, MN 56751
From $14 an hour - Part-time, Full-time

Profile insights

Find out how your skills align with the job description

Skills

Do you have experience in Organizational skills?

Education

Do you have a High school diploma or GED?

Job details

Pay

  • From $14 an hour

Job type

  • Part-time
  • Full-time

Work setting

  • In-person

Benefits

Pulled from the full job description

  • Paid time off
  • Employee discount
  • Flexible schedule

Full job description

Norland Inn & Suites of Roseau, MN is looking for Hotel Front Desk Agents to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Customer service attitude
  • Excellent communication and organizational skills

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

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